Technical Services
Calibration
Calibration Services
The most comprehensive calibration services, especially for the textile sector, to ensure the accuracy and precision of measuring instruments.
Updated 06/10/2026
Calibration of measuring instruments ensures that textile test results and production processes are reliable and traceable to measurement standards.
The service is intended for laboratories and industries that need regular assurance of measuring instrument accuracy.
Minimum Service Standards for Calibration
| No. |
Activity |
Time |
Unit |
| 1. |
Application administration and registration |
1 |
days |
| 2. |
Service delivery |
according to the Minimum Service Standards / contract |
|
| 3. |
Preparation and delivery of results / reports / certificates |
3 |
days |
| Minimum Service Standards |
In accordance with the service's Minimum Service Standards |
Notes
- Excluding Saturdays, Sundays, public holidays and national collective leave days.
- Excluding any existing queue after payment is made (except contractual services).
Calibration Process
-
The customer submits a service request (in person, by phone, email or live chat).
-
The Marketing Sub-coordination prepares a quotation letter.
-
The customer accepts the quotation.
-
An E-Billing code is issued according to the price details.
-
The customer makes the payment at a Collecting Bank (MPN G-2).
-
Payment validation and creation of the Work Order.
-
Activities are carried out according to the Minimum Service Standards.
-
Issuance of the certificate / results report and service evaluation.
Service Flow
Six stages that every technical service request goes through.
-
1
Administration
Order Form registration for walk-in service, or a Quotation Letter for service requested by phone, email and live chat.
-
2
Billing Code Issuance
Once the customer accepts the quotation, a billing code is issued as the basis for payment.
-
3
Payment
The service fee is paid according to the billing code at a Collecting Bank through the MPN G-2 system.
-
4
Service Delivery Process
The quotation automatically enters the Work Order queue and is processed according to the Minimum Service Standards (SPM).
-
5
Certificate / Report Issuance
The customer receives a certificate or report on the results of the technical service.
-
6
Service Evaluation
The customer completes the Customer Satisfaction Survey as input for evaluation and improvement.
Application channels
-
In-Person Visit
Jl. Jenderal A. Yani No. 390, Kebonwaru, Batununggal, Bandung City 40272
-
Phone
(022) 7206214 / (022) 7206215 · 0878 8440 1100 (WhatsApp)
-
Email
pemasaran@bbt.kemenperin.go.id
-
Live chat
Quick consultation through the chat service on the official website.
Rates & Forms
Service rates are set by an official Decree. The decree files and all application forms are kept in the Information Access Portal.
PDF
SK Tarif Layanan BBSPJI Tekstil
Keputusan Kepala Nomor 408 Tahun 2026
PreviewDownload
DOCX
Formulir Layanan Kalibrasi
Isi dan lampirkan saat mengajukan kalibrasi
PreviewDownload
PDF
Label Pengiriman Sample Kalibrasi
Tempel pada paket alat yang dikalibrasi
PreviewDownload
